Winning Hearts, Minds, and Budgets for CX
Are you passionate about creating amazing customer experiences, but struggle to get buy-in from key stakeholders? Do you find it difficult to translate the value of CX into the language of business? Are you tired of fighting for the resources you need to truly make a difference?
If this sounds familiar, you are not alone. Many CX professionals face an uphill battle when it comes to influencing decision-makers and securing budgets for their initiatives. But it does not have to be this way.
In this webinar, "Winning hearts, minds, and budgets for CX," we will equip you with the tools and strategies you need to become a powerful advocate for customer-centricity within your organization.
You'll learn how to:
- Frame CX initiatives in terms of business goals and KPIs
- Build strong relationships with key stakeholders across departments
- Use data storytelling to communicate the value of CX in a compelling way
- Become a persuasive influencer and drive meaningful change
This event will take place January 29, 2025 at 3 PM (CET) and conducted in English.
Join us and discover how to unlock the CX Pro Advantage and create a truly customer-centric culture that drives business success.
Register nowAbout Michel Stevens
Michel Stevens isn't your typical customer experience trainer. He's a disruptor, a challenger, and a passionate advocate for putting the customer at the heart of everything. As Course Director of CX Master Academy, he ignites a fire in professionals at all levels, from CEOs to frontline staff, empowering them to transform their organizations through exceptional customer experiences.
About Jannecke Drangert-Hveding
Jannecke Drangert-Hveding is a trusted coach, empowering leaders to mobilize their organizations for impactful change. Focused on achieving 'Good Profit,' she helps align strategies that create value for both customers and businesses, unlocking the potential of customer experience to drive sustainable growth.
